Hospice Support Care in Oxford, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
It was somewhere around midnight when the hospice nurse called and said she’d be there within the hour, and you realized you hadn’t slept more than three hours in four days. Your father was home, the way he wanted, somewhere off Bowers Hill Road, and the house was quiet in that particular way that feels heavy. You were trying to be everywhere at once and still felt like it wasn’t enough. That’s exactly the moment we were built for.
Private Duty Aides is a nurse-founded, private-pay home care agency serving Oxford and the surrounding New Haven County towns. We provide non-medical support alongside hospice teams, so families can be present with the person they’re losing instead of managing every logistical detail alone. We’re here to hold the space so you don’t have to hold everything.
Hospice Support Care is non-medical presence and assistance provided alongside a hospice nurse’s visits. It includes comfort companionship, help with personal care like repositioning or light hygiene, sitting with your family member through the night, and being a steady, calm presence in the room when family members need to step away. It’s not a replacement for the hospice nurse. It fills the hours between those visits when your person still needs someone there.
Day to day, this looks different for every family. Some Oxford families need an aide from early morning until afternoon so a spouse can rest. Others need overnight coverage because no one in the house can keep watch safely around the clock. We help with light tasks that make the environment feel dignified: keeping the room tidy, offering water or small snacks, reading aloud, playing familiar music, or simply sitting quietly when that’s what the moment calls for. Families near Griffin Hospital often reach out to us right after a discharge decision when it’s clear that coming home for the end will require more support than the family can provide alone.
Because we were founded by a working nurse, we know how hospice teams operate and what they actually need from a support aide. Our caregivers understand how to communicate clearly with the hospice nurse, when to call the family, and how to stay out of the way when a medical professional is present. That foundation changes the quality of what happens in the room.
Nurse-founded
Our founder is a working nurse who saw firsthand what families navigating end-of-life at home actually needed, and what was missing. This agency was built around that gap. It shapes everything from how we train to how we match.
Built for this service specifically
Hospice Support Care requires a particular kind of caregiver. We look for people with real experience in end-of-life situations, who are calm under pressure and know how to communicate with both families and medical teams. We brief every aide before the first shift.
We stay reachable
When something shifts, you shouldn’t be leaving a message. You call us and someone answers. We know that in Hospice Support Care, a question at 2 a.m. isn’t unusual, and we plan for that.
Local to Oxford and New Haven County
We know the discharge process at Griffin Hospital, the roads in Oxford, and the pace of life in these towns. That local familiarity means faster starts and fewer surprises for families already carrying a heavy load.
How it works
You tell us what’s happening. No intake forms, no sales process. We listen to where things stand and ask a few honest questions about what your family needs right now.
For Hospice Support Care, the match really matters. We consider personality, experience with end-of-life situations, availability, and your family’s specific circumstances. We don’t just send whoever is free.
For urgent Oxford families, we often arrange same-day or next-day starts. We know that timelines in this situation aren’t predictable, and we move accordingly.
You’re not handed off and forgotten. We check in with you regularly and stay reachable when something changes, because with Hospice Support Care, things do change, and quickly.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, a Hospice Support Care aide provides companionship and personal comfort support, helps with light hygiene tasks, keeps the environment calm and tidy, and stays present so the family member can rest or step outside. The aide also communicates with family members about how the person is doing and flags any changes that the hospice nurse should know about. The exact shape of each day depends on what your family member needs and what stage of care they're in.
We can often begin within 24 to 48 hours of your call, and for families with urgent timelines after a Griffin Hospital discharge, we work to arrange same-day or next-day starts whenever possible. The key is calling us as early in the process as you can, even if discharge is still a day or two away. That gives us time to make the right match rather than a rushed one.
Private Duty Aides is a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance directly. Our services are paid out of pocket by families. Medicare may cover the hospice nurse, social worker, and some medical equipment under a hospice benefit, but the additional non-medical aide hours we provide fall outside that coverage. We're transparent about costs from the first conversation, so there are no surprises.
A home health aide typically provides skilled personal care and works under a medical care plan, often billed through insurance or Medicare. Hospice Support Care from Private Duty Aides is non-medical, private-pay, and focused on comfort, companionship, and family relief during the end-of-life period. We work alongside the hospice team rather than replacing them. Think of us as the consistent presence in the house between medical visits.
Yes, and for Hospice Support Care this is one of the most important parts of the process. We ask about your parent's personality, what calms them, what they respond to, what makes them uncomfortable, and what kind of presence they do best with. We also ask about your family's needs and communication style. The goal is a match that feels right from the first shift, not one that takes weeks to settle in.
We maintain backup coverage and stay in close contact with our team so we can act quickly if your regular caregiver has an emergency or illness. We notify you as soon as we know and work to send someone familiar with your situation rather than a stranger who needs a full briefing at the door. With Hospice Support Care especially, we understand that a gap in coverage isn't just an inconvenience, and we treat it that way.
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No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Oxford, CT
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