Hospice Support Care in Norwalk, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
It was somewhere around 2 a.m. when you realized you couldn’t do the next shift alone. Your mother was home, the way she wanted, in the house near Rowayton she’d lived in for thirty years, and the hospice nurse from Norwalk Hospital had been wonderful. But the nurse leaves. The night stretches on. And you were sitting in the hallway wondering if you were doing any of this right.
That moment is exactly where we come in. Private Duty Aides provides in-home hospice support to families in Norwalk, working alongside your hospice team so the medical care stays consistent and you get some room to breathe. We’re not replacing anyone. We’re filling the hours in between.
We’re private pay, nurse-founded, and we’ve been in rooms like that one. We know what families need, and we know how to show up for it.
Hospice support care means being present in a focused, quiet way. We sit with your person, keep them comfortable, help with personal hygiene, offer light meals and fluids when appropriate, and make sure they’re never alone unless that’s what they want. We follow the lead of your hospice nurse, reinforce what they’ve asked for, and document anything that seems worth flagging. It’s attentive, calm, steady work.
Families in Norwalk often call us shortly after a discharge from Norwalk Hospital, when a loved one has transitioned to home hospice and the reality of what that means sets in. Some families in South Norwalk or East Norwalk are juggling jobs and kids and are only realistically able to be there part of each day. Others in Cranbury or West Norwalk are there all the time but are running on empty. We step in wherever the gap is, whether that’s overnight coverage, a few afternoon hours, or full-day presence while you take a real break.
We also support the family, not just the person receiving care. If you need someone to sit with you while you wait, explain what you’re seeing, or just be a calm presence in the room, that’s part of what we do. This time is hard to navigate, and you shouldn’t have to figure it out alone at midnight.
Because we were founded by a working nurse, our approach to hospice support is grounded in clinical understanding. Our aides know how to read changes in comfort, when to call the hospice team, and how to respect the boundaries of what non-medical care looks like in these situations.
Nurse-founded, and it shows. Private Duty Aides was started by a working nurse who watched families struggle through exactly this, end-of-life care at home with not enough hands and not enough guidance. That foundation shapes how we train, how we match, and how we show up.
Built for hospice support specifically. Not every home care agency is equipped for this work. Our aides who take hospice support cases have experience with it, have been briefed on what to expect, and are matched to families where that experience is genuinely relevant.
We stay reachable when things shift. Hospice care changes fast. A comfort level drops, a hospice nurse adjusts a plan, a family member needs to get on a plane. When that happens, you call us and we answer. We don’t route you through a call center.
We know Norwalk and Fairfield County. We understand the discharge process at Norwalk Hospital, the neighborhoods here, and how families in this part of Connecticut tend to handle these situations, often quietly, often alone until they can’t be. We’re local, and we’re here.
How it works
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day depends on where your person is in their care, but generally it includes comfort-focused personal care like repositioning, hygiene, and keeping them clean and at ease. We offer light nourishment when appropriate, keep the environment calm, and provide quiet company or conversation if that's what they want. We communicate with your hospice nurse about anything that changes and make sure the care plan is being followed. Most importantly, we're simply there, so neither your person nor your family is alone through it.
We can typically have care in place within 48 hours of your call, and for families in urgent situations after a Norwalk Hospital discharge, we often move faster than that. The key is calling us as early as you know you'll need support, even if the discharge hasn't happened yet. We can do the matching and preparation in advance so care is ready to start the day your person comes home. Don't wait until you're already overwhelmed to reach out.
Private Duty Aides is a private-pay agency, which means we don't bill Medicare, Medicaid, or insurance. Some long-term care insurance policies do cover private-pay home care, so it's worth checking your policy details. We're transparent about our rates from the first conversation. Many families find that private pay gives them more flexibility in scheduling and caregiver matching than insurance-based programs typically allow.
A home health aide typically works under a medical plan of care, performing clinical tasks ordered by a physician. Our hospice support aides are non-medical, meaning they focus on comfort, companionship, personal care, and presence rather than clinical procedures. They work alongside your hospice nurse rather than replacing that clinical role. The value they add is in the consistent human presence that a nurse visiting for an hour a few times a week simply can't provide.
Yes, and for hospice support we take the matching process seriously. We ask about your parent's personality, communication style, background, and what kind of presence feels comforting to them. We also look at which of our aides have experience with end-of-life care and which ones are the right temperament for this kind of work. If the first match isn't quite right, you tell us and we adjust. Getting this right matters too much for us to be rigid about it.
We maintain backup coverage so that a gap in your regular caregiver's availability doesn't leave you without support, especially during hospice care when reliability matters most. We'll notify you as early as possible and make sure any substitute is briefed on your person's needs and preferences before arriving. You won't get a stranger walking through the door with no context. We handle the coordination so you don't have to.
All home care services in Norwalk
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Norwalk, CT
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