Hospice Support Care in North Haven, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting with your father in the bedroom at the back of the house, the one that looks out toward the Quinnipiac River trail he used to walk every morning, and the hospice nurse had just left. She was kind, she explained everything, and then the door closed and you were alone with him and the silence. You didn’t know what to do with your hands, and you weren’t sure you could do this every hour of every day. That feeling, right there, is exactly why families in North Haven call us.
We provide non-medical home care alongside your hospice team. We handle the steady, present, physical work of being there so you can just be his child.
Hospice Support Care is non-medical care that works alongside your existing hospice team. The hospice nurses and social workers handle the clinical side. We handle everything else: sitting with your family member so they’re never alone, keeping them comfortable, helping with personal hygiene, and doing the quiet work of just being present in the room. That presence matters more than most people realize until they’re in it.
For families across North Haven, from the neighborhoods near Washington Avenue to the quieter streets closer to the Hamden line, we see a few consistent needs. Someone needs to be there overnight when the family is exhausted. Someone needs to hold a hand during the difficult hours between hospice nurse visits. Someone needs to help with repositioning, light grooming, and the small comforts that keep a person feeling like a person. We do all of that. If your family member has come home from Yale New Haven Hospital under hospice care, we can begin supporting you almost immediately after discharge so there’s no gap in presence.
Because Private Duty Aides was founded by a working nurse, our approach to this service is different in one specific way: our caregivers are briefed on the clinical context, they know how to communicate with the hospice team, and they understand what they should and should not handle on their own. That line matters enormously when someone is at end of life.
Nurse-founded. Our agency was started by a working nurse who had watched families navigate end-of-life care at home and kept seeing the same gap: the clinical team was there, but the steady, present, human support wasn’t. She built this to fill that gap specifically.
Built for this service. Hospice support requires a particular kind of caregiver. We screen for experience with end-of-life care, emotional steadiness, and the ability to follow a hospice team’s lead without overstepping. That matching process is specific to this work.
We stay reachable. When something shifts in hospice care, it often happens fast and at odd hours. You can call us. We answer. If you need to change the schedule or escalate something to your hospice nurse, we help you think through it.
We know New Haven County. We understand the discharge process at Yale New Haven Hospital, the roads and neighborhoods in North Haven, and how families here tend to navigate these situations. That local familiarity shortens every conversation.
How it works
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
On a typical day, your caregiver might help with personal hygiene in the morning, sit with your family member through the slower hours of the afternoon, assist with repositioning for comfort, and simply be a calm presence in the room. They'll follow the hospice team's care plan and communicate anything they notice. The goal is that your family member is never alone and always comfortable, and that you have room to rest or step away without guilt.
In most cases we can have care in place within 24 to 48 hours of your call. For families coming directly home from Yale New Haven Hospital under hospice, we treat that as urgent and work to match a caregiver the same day when we can. Call us as soon as you know the discharge date and we'll coordinate around it.
Our services are private pay, meaning we're not billed through Medicare, Medicaid, or insurance. Some long-term care insurance policies do cover non-medical home care, so it's worth checking your policy. We're upfront about our rates and can talk through scheduling options that fit what your family can manage.
A home health aide typically works under a medical care plan and may perform certain clinical tasks. Our caregivers are non-medical, meaning they focus on comfort, presence, personal care, and daily support rather than clinical procedures. We work alongside your hospice team rather than replacing any part of it. The two roles complement each other, and many families need both.
Yes, and for this service in particular, the match really matters. We ask you about your family member's personality, preferences, communication style, and what kind of presence feels right in the room. We also ask about your own needs as a family. Then we select a caregiver based on all of that, not just who's available in North Haven that week.
We always have a backup plan. If your regular caregiver is sick or unavailable, we contact you directly and send someone from our team who has been briefed on your family member's care. We don't leave you to figure it out on your own. At this stage of care especially, you shouldn't have to worry about staffing.
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Hospice Care near North Haven
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — North Haven, CT
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