Hospice Support Care in New Fairfield, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting in the living room on Gillotti Road when the hospice nurse finished her visit and quietly told you she’d be back Thursday. The house went still after she left, and you realized you couldn’t be there every hour of every day, no matter how much you wanted to be. That feeling, that gap between what your family needs and what one person can carry, is exactly why we’re here. We work alongside the hospice team to make sure your parent is never alone, never uncomfortable, and never without a calm and steady presence.
Hospice support care is non-medical, hands-on companionship and personal assistance provided at home alongside a hospice nurse’s clinical care. Our aides sit with your parent, help with grooming, bring a glass of water, read aloud, hold a hand, or simply stay present so the room isn’t empty. We take our cues from the hospice care plan and the family, never overstepping and never disappearing when things get hard.
Day to day, this might look like helping with a light breakfast, repositioning for comfort, keeping the environment calm and tidy, or gently redirecting anxious moments. Many families in New Fairfield are coordinating care from different towns, and our aides bridge the hours when family members have to go home, sleep, or return to work. We communicate clearly with you after each visit so you always know how the day went.
Some families come to us directly after a discharge from Danbury Hospital, when their parent has returned home under hospice care and the household still needs to adapt quickly. We’re used to stepping in on short notice, reading the environment, and getting alongside whatever the hospice team has already put in place. The transition from hospital to home is one of the most disorienting stretches a family goes through, and we try to make it feel less abrupt.
Private Duty Aides was founded by a working nurse, which means our approach to hospice support is grounded in clinical awareness even though our work is non-clinical. Our aides are briefed on what to watch for, how to communicate with hospice nurses, and when to call the family. That background shapes everything about how we train, match, and support caregivers who do this work.
Nurse-founded from the start
Our agency was started by a working nurse who saw firsthand what families navigating end-of-life care at home actually needed, and built our model around that, not around what’s easiest to staff or schedule.
Matched for this specific service
Hospice support requires a caregiver who is experienced with comfort-focused care, who communicates well with hospice nurses, and who can hold a difficult hour with steadiness. We don’t send someone who hasn’t done this work before.
We pick up when you call
When the situation changes, as it often does in hospice care, you need a real person on the other end of the phone. We stay reachable, we respond fast, and we make adjustments without making you repeat yourself three times.
We know New Fairfield and Fairfield County
We understand the discharge process at Danbury Hospital, the geography of New Fairfield, and the way families here are often spread across several towns. That local knowledge means we move faster and communicate better from day one.
How it works
You tell us what’s happening. No intake forms, no hold music, no pressure. We listen to the full picture, including where you are in the hospice timeline, who else is involved, and what you need most right now.
For hospice support, the match matters more than availability. We look for someone with the right experience, the right temperament, and genuine comfort with end-of-life care before we make an introduction.
Often same day for urgent situations in New Fairfield. We don’t make families wait when the need is immediate, and we’ll do what it takes to get someone in the door quickly without cutting corners on the match.
You hear from us. After visits, when something shifts, when you have a question at an odd hour. You’re not managing this alone once care starts, and you won’t feel like a client number to us.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical visit involves sitting with your parent, helping with personal comfort tasks like grooming or repositioning, keeping the space calm and tidy, and simply being present. Our aides follow the hospice care plan and take direction from your family on what's most needed that day. If your parent wants to talk, the aide listens. If they want quiet, the aide stays close and keeps watch. We adapt to the rhythm of each day.
We can often start same day or within 24 hours of a hospital discharge, depending on the situation. Danbury Hospital discharges do happen quickly sometimes, and we're used to getting a call on short notice and making things work. Call us as soon as you know the discharge is coming, even if the date isn't confirmed yet, because that lead time helps us get the right match in place faster.
Our services are private pay, meaning we don't bill Medicare, Medicaid, or private insurance. Some long-term care insurance policies do cover non-medical home care, so it's worth checking your policy directly. We're transparent about our rates from the first call, with no surprise fees or minimum-hour contracts you didn't ask for.
A home health aide typically provides skilled or semi-skilled medical support under a clinical care plan, often billed through Medicare. Our hospice support aides are non-medical, meaning they provide companionship, personal care, and comfort assistance rather than clinical treatment. We work alongside your hospice nurse's team rather than replacing them. The two services are designed to complement each other, not compete.
Yes, and for hospice support we take that matching seriously. We ask about your parent's personality, their history, what makes them comfortable and what makes them anxious, and we use that to find someone who feels like a good fit rather than just a warm body with availability. If the first match doesn't feel right, we'll adjust. We'd rather get it right than leave a difficult situation feeling worse.
We find a qualified substitute and let you know as early as possible. We don't leave you to figure it out or just leave a gap in coverage. For hospice situations especially, we understand that continuity matters, so we try to use substitutes who have already been briefed on your parent's situation. If coverage becomes a recurring issue, we talk to you about it directly and work out a better plan.
All home care services in New Fairfield
Hospice Care near New Fairfield
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — New Fairfield, CT
Book a 15-min call