Hospice Support Care in Hartland, CT
Non-medical hospice support — homemaker-companion services that complement hospice nursing during a parent's final months at home.
No sales pressure. We'll tell you straight if we're not a fit.
You were sitting with your father at the kitchen table off Hartland Hollow Road when you realized the hospice nurse had come and gone and he’d been alone for hours in between. Nobody did anything wrong. Hospice does what hospice does, and they do it well. But there are long stretches in a day when your dad is just there, and you can’t always be the one to fill them. That’s the gap we work in.
We work alongside your hospice team, not instead of them. Our aides sit with him, help him stay comfortable, notice when something shifts, and make sure someone is always in that room. For families in Hartland, where the nearest hospital is in Hartford and the roads home feel very long at certain hours, having a calm, steady presence in the house makes a real difference.
Hospice Support Care means providing a consistent, calm presence in the home during end-of-life care. Our aides sit with your family member, assist with personal comfort, handle light tasks around the house, and help maintain the quiet, dignified environment that matters so much during this time. They’re not medical providers, but they’re trained to recognize changes and communicate clearly with the hospice nurses who are.
Day to day, that looks like helping someone reposition comfortably, reading aloud, playing familiar music, preparing light food or drinks if that’s still welcome, and simply being there so no one is alone. For Hartland families whose relatives have been discharged home from Hartford Hospital with a hospice plan in place, we often step in within the first day or two, when the family is still finding its footing and the house feels unfamiliar in a new way.
Families across all areas of Hartland typically call us because they want to be present as a family member, not as a round-the-clock caregiver. We make space for that. You can sit and hold a hand instead of watching the clock, because we’re there to watch it with you.
Private Duty Aides was founded by a working nurse, and that background shapes how we approach hospice support directly. Our founder understood what the gap felt like between hospice visits, and she built this service specifically to fill it without overstepping the clinical team’s role.
Nurse-founded. Our agency was started by a working nurse who saw firsthand how much families needed steady, knowledgeable support between clinical hospice visits. That perspective is built into how we hire, train, and match every aide we send into a home.
Matched for this specific service. Hospice support requires a particular kind of person. We brief our aides on your family’s situation before they walk in the door, and we match on experience with end-of-life care, not just open calendar slots.
We pick up the phone. When something changes in the middle of the night or on a Sunday afternoon, you call us and we answer. You shouldn’t have to leave a voicemail and hope during the hardest days of your life.
We know Hartland and Hartford County. We understand the discharge process at Hartford Hospital, what it takes to get care set up quickly in a rural community like Hartland, and how to work alongside your existing hospice team without creating confusion.
How it works
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A typical day depends on where your family member is in their illness, but generally our aides provide calm, attentive company, help with repositioning and comfort, light personal care as needed, and basic household tasks that keep the environment peaceful. They observe and note any changes in condition and communicate them to the family and the hospice nurse. The goal is that the person never feels alone and the family never feels like everything rests on them.
We can often start the same day you call, especially when a family is coming home from Hartford Hospital and needs support in place quickly. Discharge situations move fast and we know that. Once we understand what you need and confirm the caregiver match, we move. For Hartland families, we plan for the travel and timing so there's no gap when you get home.
Our services are private pay, meaning Medicare and most standard insurance plans don't cover the kind of non-medical support we provide. Long-term care insurance policies sometimes include coverage for this type of aide, so it's worth reviewing your policy or asking your insurer directly. We're always honest about this up front so there are no surprises.
A home health aide typically works under a medical care plan and performs tasks that may include clinical monitoring ordered by a physician. Our hospice support aides are non-medical, which means they focus on comfort, presence, personal care, and daily support rather than clinical procedures. They work alongside your hospice team, handling the human and practical side of care so the nurses can focus on the medical side. The two roles complement each other rather than overlap.
Yes, and for hospice support specifically, we take that match very seriously. Some people want a caregiver who is quiet and unobtrusive. Others want someone who will talk, tell a story, or keep the room feeling warm and lived-in. We ask about your family member's personality, history, and preferences before we make a match. If it turns out the fit isn't right after a shift or two, we work to find someone better rather than leaving you to manage it.
We find a replacement and we let you know before a shift goes uncovered. During hospice care, an empty shift isn't something we treat casually. We maintain a team that allows for backup coverage, and we brief any substitute aide on your family's situation so they're not walking in cold. You'll hear from us directly, not find out by waiting for someone who doesn't show.
All home care services in Hartland
Hospice Care near Hartland
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Hartland, CT
Book a 15-min call