Home Care in Old Lyme, CT
No sales pressure. We'll tell you straight if we're not a fit.
Your mom lives in Old Lyme. Has for years. The house near the Lieutenant River, the quiet roads she knows by heart, the routine she won’t give up. Lately you’ve been driving down from Hartford twice a week because she’s not eating enough, because the mail is piling up, because you can’t tell anymore if she’s actually fine or just saying she is. You’re running out of ways to manage this from a distance.
We’re Private Duty Aides. We send someone who shows up on time, learns her routine, and helps her stay in the home she loves. No agencies in the middle. No rotating strangers. Just steady, reliable care that starts within 48 hours of your first call.
[Call (475) 264-4830](tel:+14752644830) [Learn how it works](#how-it-works)
You’re working full time in New Haven or Middletown. Your parent is in Old Lyme, insisting everything is fine even though it clearly isn’t. The drive down Route 95 gets longer every week, and every time you leave you wonder if you should have stayed. You’ve called agencies before and gotten put on hold, told they’d check availability and call back, then waited days for an answer that never felt like the right fit.
It’s hard to coordinate care when you’re juggling work, your own family, and a parent who doesn’t think they need help yet. The moment things tip from manageable to urgent happens fast. A fall, a discharge from Lawrence + Memorial Hospital, a neighbor calling because your dad hasn’t been seen in days. Suddenly you need someone today, and the agencies you’ve called can’t promise anything.
Private Duty Aides was founded by a nurse who spent years watching families wait too long for care that should have started immediately. We answer when you call. We match caregivers based on your parent’s actual needs, not just who happens to be free. And we brief every caregiver before they arrive so your parent isn’t explaining their whole life to a stranger on day one.
These aren’t services pulled from a brochure. They’re responses to real situations families in Old Lyme face every day. Your parent needs help now, and we’re set up to provide it without the runaround.
Your parent sits alone most afternoons while you’re working. Our aides visit Old Lyme homes to chat, play cards, take walks along the shore, and keep your loved one engaged. They’re the friendly face that breaks up the day and keeps isolation at bay.
Mornings are hard now—bathing, dressing, grooming feel overwhelming. Our aides handle these tasks with practical efficiency, respecting dignity while you focus on other responsibilities. One less battle each day means real relief for your whole family.
Confusion is growing, and you’re unsure how to respond. Our aides trained in dementia understand behaviors, redirect gently, and create routines that feel safe. They know New London County resources and work alongside your doctor’s care plan.
Memory loss is advancing, and your loved one doesn’t recognize you some days. Our specialized aides understand the disease progression and stay calm during difficult moments. They provide structure and safety while you process your own grief.
Tremors, stiffness, and balance issues make daily tasks risky. Our aides anticipate fall risks, assist with movement safely, and handle personal care as symptoms worsen. They understand how the disease changes week to week.
You need a break—a few hours or a full day—without guilt. Our aides come to your Old Lyme home so you can rest, run errands, or simply breathe. Your loved one stays comfortable in familiar surroundings.
Your loved one needs round-the-clock supervision. Instead of a nursing facility, we staff your home with trained aides working shifts. They manage nights, early mornings, and everything in between so your family stays together.
One aide becomes part of your household, providing consistent care across all hours. For families navigating serious illness or advanced age, this continuity means your loved one has the same trusted person day and night.
Memorial Hospital discharged your parent, but they’re still weak and need monitoring. Our aides follow recovery protocols, watch for complications, and help rebuild strength at home. They bridge the gap between hospital and independence.
Your loved one wanders, and you can’t watch them every second. Our aides stay alert, redirect safely, and understand the anxiety behind their need to leave. We keep them secure while preserving their dignity.
Old Lyme isn’t a place people move to late in life. It’s where they’ve lived for decades. Your parent raised you here, knows every back road and shortcut, has a garden they’ve tended for thirty years. The idea of leaving feels impossible to them, even when staying alone becomes risky. Families here are spread out, kids working in Hartford or Boston, trying to manage care from a distance that makes every decision harder.
The transition to needing help happens quietly. Your dad stops driving to the post office. Your mom cancels lunch plans because getting dressed feels like too much work. You start coming down more often, each visit revealing something new that isn’t working. Then comes the call from a neighbor, or a fall, or a discharge from Lawrence + Memorial Hospital with instructions you’re not sure your parent can follow alone. Suddenly the question isn’t whether they need help, it’s how fast you can arrange it.
Old Lyme families are private. They don’t broadcast that they’re struggling, and they don’t want strangers cycling through. When you call us, we match based on personality and need, not just availability. We brief the caregiver on your parent before they arrive. And we stay reachable so you’re not managing this alone from two hours away, hoping everything is fine because no one has called.
Private Duty Aides was founded by a nurse who spent years watching families fall through the gaps. We understand what good care looks like because we’ve lived it.
We vet every caregiver with background checks, references, and an in-person interview. Before anyone steps into your parent’s home, we brief them specifically on your parent: their routine, their preferences, what a good day looks like for them.
When something feels off, you call us directly. We answer. We’re new enough that every family we work with matters to us personally.
We have a dedicated team ready to assist in Old Lyme and New London County. Most families have care within 48 hours of their first call.
How it works
We listen. No intake forms, no hold music, no pressure. You tell us what’s happening, and we figure out what kind of help makes sense.
We match based on personality, schedule, and care needs, not just who happens to be free. Before anyone shows up, we brief them on your parent specifically: their routine, their preferences, what a good day looks like.
Most families in Old Lyme have someone in place within two days. If it’s urgent, we move faster. Same-day placements happen regularly when the situation calls for it.
We check in weekly so you’re never left wondering. If something feels off, you call us directly. We answer. You’re not managing this alone.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
Yes. We serve every part of Old Lyme, from the shoreline near the Lieutenant River to the more rural areas north of Route 1, and everywhere in between. We've placed caregivers throughout Old Lyme and know the area well. If you're wondering whether we cover your parent's specific neighborhood, the answer is yes. Call us and we'll confirm details for your exact location.
We can usually have someone in place within 24 to 48 hours of discharge from Lawrence + Memorial Hospital, Middlesex Hospital, or other nearby regional hospitals. If you call us while your parent is still in the hospital, we start matching immediately so care is ready the day they come home. Discharge planning moves fast, and we're set up to move with it. The earlier you call, the smoother the transition.
Yes. We're a private-pay agency, which means families pay out of pocket and we don't work with insurance, Medicare, or Medicaid. That gives us the flexibility to match caregivers based on personality and need instead of what a billing system allows. You're paying for reliability, consistency, and direct access to us when something needs to change. No middleman, no insurance paperwork.
Staffing agencies send whoever is available. Private-pay agencies like ours match caregivers based on your parent's actual needs. We vet carefully, we brief before the first visit, and we stay involved after care starts. You're not calling a 1-800 number when something goes wrong. You're calling us directly, and we know your family. That level of attention costs more, but it's the reason families choose private pay when consistency actually matters.
Sometimes. If your parent is resistant, we talk through what might work. Often it helps to introduce the caregiver as someone who's there to help with specific tasks like cooking or errands, rather than framing it as care. We've worked with families where the parent warmed up slowly, and we've worked with situations where it just didn't take. We'll be honest with you about what's realistic. If your parent is unsafe and truly refusing all help, we'll tell you that too.
We do everything we can to send a backup, though we can't guarantee coverage in every situation. If your regular caregiver is sick or unavailable, we'll reach out immediately and work to place someone else who's been briefed on your parent. We keep detailed notes so any backup caregiver knows the routine. If we can't cover a shift, we'll let you know as early as possible so you can make other arrangements. Transparency matters more than overpromising.
Home Care near Old Lyme
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Old Lyme, CT
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