24-Hour Care in West Hartford, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister noticed it first at Thanksgiving, sitting around the table near the Hartford Public Library area where everyone grew up. Your mom wasn’t herself, seemed confused about the time, and you realized no one had been checking on her at night. That middle-of-the-night call came three days later, when she’d fallen and couldn’t reach the phone. You knew something had to change.
24-Hour Care in West Hartford
West Hartford has one of the largest senior populations in Greater Hartford: more than 12,500 residents over 65, about 2,200 who are 85 or older, and nearly 3,600 households with a senior living alone. Many 24-hour care requests here come right after a stay at Saint Francis or UConn Health, each three to four miles from the center of town.
Round-the-clock care means a rotating team so the caregiver on duty is always awake and alert, which matters most at night, when falls and confusion peak. West Hartford Social Services (860-561-7573) and the Elmwood and Bishops Corner senior centers (860-561-7583) are strong local resources for families planning longer-term care.
These public resources are worth a call whether or not you hire us. They can explain town programs, benefits and transportation options.
Sources: CT Department of Aging and Disability Services, Municipal Agents for Aging (data.ct.gov, updated July 2026); town websites; Area Agency on Aging websites. Checked October 2026. Call ahead to confirm hours.
Local data
About 12,531 of West Hartford's 63,620 residents are 65 or older (19.7%), a higher share than Connecticut overall (18.5%).
Sources: U.S. Census Bureau, American Community Survey 2020–2024 5-year estimates. Hospital distances are straight-line miles from the town center (CMS hospital data). Estimates for small towns carry wider margins of error.
Home › 24-Hour Care › West Hartford
Your sister noticed it first at Thanksgiving, sitting around the table near the Hartford Public Library area where everyone grew up. Your mom wasn’t herself, seemed confused about the time, and you realized no one had been checking on her at night. That middle-of-the-night call came three days later, when she’d fallen and couldn’t reach the phone. You knew something had to change.
Call (475) 264-4830 Learn how it works
24-Hour Care means we’re there around the clock, overnight and around the waking hours. Your parent isn’t left alone. A trained caregiver lives in or works scheduled shifts so someone is always present, awake during the night, watching for falls, checking on medications, and making sure your parent eats and stays safe.
On a typical day, you’ll see your parent getting help with bathing, dressing, meals, and toileting. You’ll see the caregiver staying alert during the night, checking on them without waking them unnecessarily, and knowing exactly what to do if there’s a fall or a medical change. It’s the difference between worry and knowing someone qualified is actually there.
Families in West Hartford often come to us after a hospital stay at Hartford Hospital or a scary incident at home. We’re nurse-founded, which means we understand hospital discharge, medication timing, and what your parent actually needs on day one at home, not just what paperwork says. That foundation shapes every caregiver we hire and every match we make.
We built this agency because we’ve worked the night shifts and seen what goes wrong. We know nighttime falls happen fast, medication schedules slip, and a parent sitting alone creates real risk. Every caregiver we send is trained not just on tasks, but on the kind of vigilance that comes from clinical experience.
We don’t just send someone available. We learn your parent’s routine, their preferences, their medical history, and what matters to your family. The caregiver we match has experience with situations like yours and has met your parent before the first shift starts.
24-Hour Care is fluid. Your parent’s needs shift, the caregiver might need guidance at 2 a.m., or you need to adjust the plan. We answer when you call. We’re not a service that disappears after the paperwork is signed.
We know the hospitals here, the doctors, the discharge process. When your parent comes home from Hartford Hospital, we can start the same day if needed. We speak the language of local healthcare and work with the systems you’re already in.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent West Hartford families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised by a nurse-founded team, and we stay involved long after the first shift.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency: direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm (meals, walks, evenings) and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, and mobility: the things that matter.
Every caregiver clears a multi-step screening (background check, reference checks, and an in-person interview with our RN founder) before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening (a background check, reference checks, and an in-person interview with our RN founder) before they are ever placed in a home. We match each caregiver personally and work to keep the same caregiver with your family whenever we can.
Common questions
Your caregiver helps with all activities of daily living: bathing, dressing, grooming, toileting, and meals. They're there during the day for companionship and activities, and they're awake at night, monitoring your parent, checking on falls or restlessness, and handling any medical changes. If your parent needs medication at midnight, the caregiver gives it. If there's a bathroom emergency, someone is awake. If your parent wanders, someone knows.
We can often start the same day you come home, especially if we've been coordinating with the hospital. We ask for a brief window to meet your parent, understand their discharge instructions, and match the right caregiver. Same-day starts are common for us. If we need a day to get the right person in place, we'll tell you upfront, not after you're already home and alone.
24-Hour Care is private pay. Medicare and most insurance cover home health aide visits during the day for specific medical tasks, but they don't cover around-the-clock presence. We can tell you exactly what your plan might cover and help you understand the gap. What we offer is continuous safety, which isn't a service insurance typically funds.
A home health aide usually comes for a few hours a day, a few days a week, for specific tasks. 24-Hour Care means someone is there all day and all night, every single day. The caregiver sleeps in your parent's home or works overnight shifts. It's continuous presence and continuous watching, which changes everything about safety, especially at night.
Yes. We spend time understanding your parent's personality, routines, medical needs, and what your family values. We match based on experience, temperament, and availability, not just who's next on the list. We've matched caregivers for parents with dementia, Parkinson's, heart conditions, mobility issues, and complex medication schedules. We'll be honest if a match isn't right and change it.
We have backup caregivers who know your parent and your routine. We call ahead and coordinate the transition so your parent isn't surprised. We don't leave you with a stranger on day one of an absence. If illness or emergency strikes, we work the same day to get coverage in place.
All home care services in West Hartford
24 Hour Care near West Hartford
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides in West Hartford, CT
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