24-Hour Care in Washington, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your mom had a fall at 2 a.m., and no one was there to hear it. She waited until morning to call you, and by then her hip was swelling. You work full-time. Your sister lives in Massachusetts. Washington doesn’t have the safety net your family needs, and you’ve been driving home every other night with your stomach in knots. We know that feeling, and we know your town.
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Your mom had a fall at 2 a.m., and no one was there to hear it. She waited until morning to call you, and by then her hip was swelling. You work full-time. Your sister lives in Massachusetts. Washington doesn’t have the safety net your family needs, and you’ve been driving home every other night with your stomach in knots. We know that feeling, and we know your town.
Call (475) 264-4830 Learn how it works
24-Hour Care means a caregiver is in your parent’s home around the clock, awake and alert. They’re there at 3 a.m. if your parent gets confused. They’re there at dinner. They’re there in the morning, making sure medications happen on time. It’s not medical nursing care, but it is safety, presence, and someone who knows your parent’s routine and can spot when something’s off.
On a typical day, you’ll see assistance with bathing, dressing, meals, and medication reminders. Your parent stays engaged because the caregiver knows their interests and can talk with them, take walks around Washington’s neighborhoods, help with light tidying. But the real job is being there when the unexpected happens. The fall that didn’t happen because someone was close by. The medication that didn’t get skipped because someone was checking in.
Many families come to us after a hospital stay or discharge from New Milford Hospital. Our nurses have worked in hospitals. We know what that transition looks like, and we know how to work with discharge planners to get your parent safe at home, not back in the hospital. That experience matters when every detail counts.
Our founder is a nurse who has managed 24-Hour Care situations in real homes. We don’t guess at what safety looks like around the clock. We’ve seen the patterns, and we train our caregivers to prevent falls, confusion, and the calls that wake you up in fear. When you hire us, you’re hiring experience.
We don’t send the next available person. We listen to who your parent is, what their day looks like, what time they wake up, whether they prefer quiet mornings or conversation. We brief caregivers fully so they can show up ready, not learning your parent’s routine on day one. That preparation is the difference between okay and actually safe.
Your parent’s needs shift. A new medication, a doctor’s call, a fall that scared them. You reach us, and you get a real person who understands the situation, not a voicemail. We adjust the care plan because 24-Hour Care isn’t static. It evolves.
We understand the discharge process at New Milford Hospital. We know the community around Washington, the roads, the neighborhoods, the pharmacies your parent uses. Being local means we can coordinate faster, get there faster, and talk to your parent’s doctors in real time if we need to.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Washington families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A caregiver is present during all hours, awake and alert. They help with bathing, dressing, grooming, and toileting. They prepare meals, remind your parent to take medications, and monitor for changes in health or behavior. They provide companionship, help with light housekeeping, and manage the logistics of daily living. Most importantly, they're there if your parent falls, becomes confused, or needs immediate help. It's safety and presence combined.
We can often start within 24 to 48 hours of your call, depending on caregiver availability and your parent's specific needs. If you're planning ahead, we can coordinate directly with New Milford's discharge team so the transition is smooth. We've done this many times. If it's urgent, call us as soon as you know your parent is coming home, and we'll make it happen.
24-Hour Care is private pay. Medicare and most insurance plans don't cover around-the-clock companionship and safety monitoring. Some families use long-term care insurance or personal savings. We're honest about cost because we know it's a real decision. We can talk through your budget and what's realistic for your situation.
A home health aide typically comes for a few hours a week and focuses on personal care tasks. 24-Hour Care means someone is in your home all day and all night. The caregiver is there to prevent falls, catch medication mistakes, respond immediately to emergencies, and provide constant supervision. It's a completely different level of safety, especially for parents who are confused, live alone, or have fallen before.
Yes. We ask detailed questions about your parent's personality, daily routine, medical history, and what they need from a caregiver. We look for someone who fits, not just someone available. If your parent needs a certain gender, a specific language, experience with a particular condition, or just someone calm and steady, we take that seriously. The match makes all the difference in 24-Hour Care.
We have backup coverage. We don't leave your parent without someone. We notify you in advance if we know a change is coming, and we send a trained replacement who's been briefed on your parent's needs. Our goal is consistency, but we're prepared for reality. Your parent's safety doesn't stop because one person calls in sick.
Learn more about this service
All home care services in Washington
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Washington, CT
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