24-Hour Care in Norfolk, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister noticed something was off during the holiday dinner at the house on Greenwoods Road. Your parent’s medication bottles were scattered on the nightstand, doses mixed up. The next morning, you got the call that they’d fallen at 3 a.m. and couldn’t reach the phone. That’s when you realized you couldn’t keep doing this alone, calling constantly during the day, holding your breath every night.
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Your sister noticed something was off during the holiday dinner at the house on Greenwoods Road. Your parent’s medication bottles were scattered on the nightstand, doses mixed up. The next morning, you got the call that they’d fallen at 3 a.m. and couldn’t reach the phone. That’s when you realized you couldn’t keep doing this alone, calling constantly during the day, holding your breath every night.
Call (475) 264-4830 Learn how it works
24-Hour Care means a trained caregiver stays with your parent around the clock, covering evenings, nights, and early mornings when falls happen most and when you’re not there. It’s not a nurse providing medical treatment, it’s a trained, experienced person in your home ready to help with toileting, dressing, meals, mobility, medication reminders, and the hundred small moments that matter between sunrise and sunset and everything in between.
Day to day, you’ll see your parent eating regular meals because someone’s there to prepare them and encourage them to eat. You’ll see them dressed, bathed, and safe in bed at night with someone awake nearby. If they get up to use the bathroom, there’s someone there. If they’re confused at midnight, someone knows them and can calm them down. If they fall, help is immediate. You get to sleep through the night.
Families in Norfolk who’ve had a parent discharged from Charlotte Hungerford Hospital often turn to 24-Hour Care when recovery at home means full-time supervision. We’re nurse-founded, which means we understand what actually happens after the hospital sends you home, what safety looks like when no one else is watching, and why nighttime is when real danger lives. We’ve been the family in your shoes. We know what you need.
Being nurse-founded means we started here because we lived through this. We know the specific fear of nighttime falls, the weight of never being able to fully step away, the guilt of not being enough by yourself. That understanding shapes how we staff, match caregivers, and show up for your family.
We don’t just send someone. We listen to who your parent is, what matters to them, what scares them. We match a caregiver experienced in 24-Hour Care and brief them completely so the first night isn’t a learning curve. Your parent and their caregiver know each other before the real work begins.
24-Hour Care situations shift. Health changes, behaviors change, what worked last week stops working this week. You reach us directly. We listen. We adjust. We don’t hide behind a call center.
We know Charlotte Hungerford Hospital, the discharge process, the community care landscape in Norfolk and Colebrook and Winsted. We know the neighborhoods. We know the families. That matters when continuity and local knowledge save time and prevent mistakes.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Norfolk families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A caregiver is in your home from evening through morning or for a full 24-hour shift, depending on what you need. They handle personal care like bathing and toileting, prepare meals and encourage eating, manage mobility and transfers safely, remind about medications, keep your parent company and engaged, monitor for changes in health or behavior, and stay awake and alert at night to prevent falls or respond if something happens. They're also your eyes and ears, noticing if something's off so you know about it.
We can often start within 24 to 48 hours of discharge if we get the information we need. We coordinate with the hospital's discharge team, get your parent's care plan and medical history, match a caregiver who understands post-hospital recovery, and brief them thoroughly before that first shift. If your parent is still in the hospital, we can start the process immediately so there's no gap when they come home.
24-Hour Care is private pay, meaning you and your family cover the cost directly. Medicare and most insurance plans don't cover around-the-clock non-medical caregiving at home. We're transparent about our rates upfront and can discuss what 24-Hour Care costs for your situation. Some families use long-term care insurance if they have it, or reallocate other resources to make this work, because the alternative is often institutional care that costs more and keeps your parent away from home.
A home health aide visits for a few hours per week or day and is often ordered by a doctor for medical reasons after a hospital stay. They're time-limited and task-focused. 24-Hour Care means someone is with your parent continuously, providing safety and supervision around the clock, not just during scheduled hours. It's fundamentally different: one is a service you schedule, the other is a constant presence. Both are valuable, but they solve different problems.
Yes. We listen to who your parent is, their habits, what they need help with, what makes them feel safe, and any medical or behavioral specifics. We match a caregiver experienced in 24-Hour Care who fits that picture and brief them completely on your parent's routines, preferences, health concerns, and personality. We don't just show up. We show up right.
We have backup caregivers trained and ready, and we prioritize continuity so your parent isn't left with someone unfamiliar unless absolutely necessary. If something comes up, we communicate with you immediately and find the best replacement we can on short notice. For ongoing 24-Hour Care, we plan ahead for vacations and predictable absences so there's never a gap. We understand that consistency matters more in 24-Hour Care than in any other arrangement.
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24 Hour Care near Norfolk
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Norfolk, CT
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