24-Hour Care in New Milford, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister noticed it at Thanksgiving, sitting across from your mom at the kitchen table on Bank Street. She wasn’t quite herself, more confused at night, and you realized you can’t keep working full days while worrying about a fall at 2 a.m. The doctor at New Milford Hospital said she’s fine, but she needs eyes on her all night. That’s when 24-Hour Care becomes the difference between peace and panic.
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Your sister noticed it at Thanksgiving, sitting across from your mom at the kitchen table on Bank Street. She wasn’t quite herself, more confused at night, and you realized you can’t keep working full days while worrying about a fall at 2 a.m. The doctor at New Milford Hospital said she’s fine, but she needs eyes on her all night. That’s when 24-Hour Care becomes the difference between peace and panic.
Call (475) 264-4830 Learn how it works
24-Hour Care means a caregiver is in your parent’s home around the clock, awake and present for the hours that worry you most. This isn’t periodic visits. It’s someone there at midnight, at 3 a.m., at dawn, watching for falls, managing medications, responding if your parent gets confused or needs help. You get to sleep. Your parent gets supervision.
On a typical day with 24-Hour Care, you’ll see your parent eating regular meals instead of skipping them because they forget. You’ll see a caregiver helping with bathing, dressing, and bathroom safety. At night, there’s someone in the home, alert and nearby, which means if your parent gets up to walk, there’s a hand ready. Medication times don’t get missed. Falls get prevented, or if they happen, they’re reported immediately.
If your parent is coming home from New Milford Hospital or managing a condition that makes nighttime risky, we understand that transition. We were founded by a nurse who lived this with her own family, so we know what 24-Hour Care actually needs to be. We don’t just place someone in your home and disappear. We brief every caregiver on your parent’s specific risks and routines.
Our founder didn’t write a business plan from a textbook. She cared for her own parent through nighttime falls and the terror of not knowing if they’d make it safely to the bathroom at 2 a.m. That’s why 24-Hour Care with us means someone trained to spot real danger, not just clock in and sit.
We don’t assign based on availability alone. We talk with your family about your parent’s personality, habits, and fears. Then we match someone with the experience and temperament to actually fit. A briefing happens before they start so there are no surprises about your parent’s routines or what safety looks like in your home.
24-Hour Care situations shift. Your parent’s health changes. A medication gets added. You need to talk to someone who knows your setup and isn’t reading from a script. You reach us, not a call center, and we respond the way a neighbor would.
We’re familiar with New Milford Hospital’s discharge process and what families typically need in those first weeks home. We know the roads, the neighborhoods, the rhythm of this county. When we say we understand your situation, it’s because we work here.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent New Milford families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A caregiver is present in your parent's home from morning through night and overnight. That includes help with meals, medications, bathing, dressing, and bathroom safety. During the day, they might help with light housekeeping or errands. At night, they're alert and nearby, watching for falls or confusion. If your parent needs to get up in the middle of the night, someone is there. It's continuous supervision and support, not timed visits.
We can often start within days of a hospital discharge if you call us right away. We'll talk with your family about what your parent needs, match a caregiver, and arrange a briefing so they know the home setup and your parent's specific routines. The sooner you call, the sooner we can have someone in place. We understand that hospitals push people out the door, and families need help immediately.
24-Hour Care is typically private pay. Medicare and most insurance plans cover intermittent home health services, not round-the-clock care. We're honest about that upfront because families deserve to know the cost before they commit. Some families use long-term care insurance or personal resources. We can talk with you about what's realistic for your situation and help you understand the investment.
A home health aide usually comes for a few hours a day or a few days a week under a doctor's order, often covered by insurance. 24-Hour Care means someone is in your home continuously, overnight and all day. It's for families who need around-the-clock supervision because the risk of nighttime falls, confusion, or medical emergencies is real. Home health aides are valuable, but they leave. 24-Hour Care is constant.
Yes. We ask detailed questions about your parent's personality, habits, medical needs, and what makes them feel safe. Then we match someone with the right experience and temperament. Before they start, we do a full briefing so the caregiver knows your home, your parent's routines, and what you're worried about. A good match means your parent is more comfortable and you sleep better at night.
We arrange a backup. We communicate with you beforehand about coverage and who the substitute will be. If possible, we use someone your parent has met before so there's familiarity. We don't leave you scrambling or force you to cancel plans. Your parent's safety and your peace of mind depend on reliability, so we treat backup coverage as seriously as the primary arrangement.
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24 Hour Care near New Milford
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — New Milford, CT
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