24-Hour Care in Cromwell, CT
Around-the-clock non-medical care at home, two caregiver shifts covering full day and night.
No sales pressure. We'll tell you straight if we're not a fit.
Your sister noticed something at Thanksgiving dinner near the Durham Bridge area, an extra pause before your mom answered, a slight tremor in her hand. Your mom won’t admit she’s fallen twice since last month, and you can’t move back home. You’re calling from the car again at 2 a.m., wondering if she’s okay. That’s when 24-Hour Care isn’t a luxury, it’s the only thing that lets you breathe.
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Your sister noticed something at Thanksgiving dinner near the Durham Bridge area, an extra pause before your mom answered, a slight tremor in her hand. Your mom won’t admit she’s fallen twice since last month, and you can’t move back home. You’re calling from the car again at 2 a.m., wondering if she’s okay. That’s when 24-Hour Care isn’t a luxury, it’s the only thing that lets you breathe.
Call (475) 264-4830 Learn how it works
24-Hour Care means someone is there when you can’t be. A trained caregiver stays in your parent’s home around the clock, handling everything from medication reminders and meals to toileting, bathing, and the middle-of-the-night emergencies that panic you most. They’re awake when your parent wakes at 3 a.m. They catch falls before they happen, or right as they do. They make sure nothing gets missed.
On any given day, your caregiver helps with dressing, cooking, light housekeeping, and medication management. They’re there for bathroom safety, nighttime supervision, and all the small tasks that add up when you’re managing alone. They keep detailed notes so you know exactly what happened during the hours you weren’t there. They’re a constant, reliable presence in a situation where constant is what you need most.
Cromwell families often come to us right after discharge from Middlesex Hospital, when a parent needs more support than a few hours a week can provide. We’re nurse-founded, which means we understand the medical side and the human side, and we know that around-the-clock safety isn’t something you improvise. It’s something you plan with people who’ve been there.
We’re nurse-founded because our founder lived this exact situation. She knows what it means to worry about your parent falling at night, to miss a medication, to be the only person responsible. That background shapes how we screen, train, and match caregivers for 24-Hour Care.
We don’t just send anyone. We listen to what your parent needs, what you’re worried about, and what personality fit matters. We brief our caregivers thoroughly so they understand your parent’s routines, preferences, and medical needs before day one. That prep work prevents most problems before they start.
24-Hour Care situations change fast. A new symptom, a medication adjustment, a family crisis. We answer when you call, and we adjust without making you fight for it. You’re not talking to an answering service, you’re talking to people who know your parent’s case.
We know Cromwell, Rocky Hill, Berlin, and Portland. We understand Middlesex Hospital’s discharge process because we work with it constantly. We’re not learning your community, we’re already part of it. That matters when speed and coordination matter most.
How it works
We listen to your situation. No forms, no pressure, no sales pitch.
For 24-Hour Care specifically, not just whoever is available that week.
Often same day for urgent Cromwell families who need 24-hour care now.
We stay in contact so you’re never left wondering how things are going.
Why families choose us
Every aide is trained and supervised through an RN’s lens — not just placed and forgotten.
Personality fit matters more than skill on paper. We match for temperament, pace, and patience.
No franchise rotation. You work with the people who run this agency — direct, accessible, accountable.
Most families are matched with a caregiver within 24 to 48 hours. When something shifts at home, we move quickly.
We build a daily structure around your parent’s rhythm — meals, walks, evenings — and protect it.
You hear from us, not just the aide. Updates on appetite, sleep, mood, mobility — the things that matter.
Every caregiver clears a multi-step screening — background check, reference checks, and an in-person interview with our RN founder — before they're ever placed in a home.
Why families trust us
Private Duty Aides is nurse-founded. Every caregiver clears a multi-step screening — a background check, reference checks, and an in-person interview with our RN founder — before they are ever placed in a home. You get the same consistent caregiver, matched by a nurse, not whoever happens to be available.
Common questions
A 24-Hour caregiver provides overnight supervision, medication reminders, help with personal care like bathing and dressing, meal preparation, light housekeeping, and immediate response if your parent falls or needs help at 2 a.m. They stay awake and alert, monitor for changes in condition, and keep detailed notes about what happened during their shift. They're trained to spot small problems before they become emergencies.
We usually start within a few days if you contact us before discharge. If you call after your parent comes home, we move as fast as we can match the right caregiver. We work closely with Middlesex Hospital's discharge planners so we're ready. In urgent situations, we've started the same day, though we always prefer a brief handoff so the caregiver understands your parent's needs.
24-Hour Care is private pay. Medicare and most insurance don't cover around-the-clock supervision without skilled nursing. That means you're paying directly, but it also means you're not fighting approval letters or time limits. We can help you understand what it costs and what options exist, including whether Medicaid applies in your specific situation.
A home health aide typically comes for a few hours a day, usually under a doctor's order and often covered by insurance. 24-Hour Care means someone lives in your parent's home, awake and responsible all night long. The difference is presence. With 24-Hour Care, you know someone is there if your parent falls at 3 a.m. or needs help immediately. That peace of mind is what most families are actually paying for.
Yes. We ask detailed questions about your parent's routines, medical needs, personality, and what matters most to you. We listen for the quiet things too, like whether your parent prefers early risers, how they feel about pets, or whether they need someone who's experienced with dementia or a specific condition. We don't force a match. We keep talking until we find someone who fits.
We have backup caregivers trained and ready. We notify you as soon as we know there's a change, and we send a substitute we've already vetted. We don't leave you scrambling. If it's a long-term absence, we work quickly to find a permanent replacement or adjust the schedule so you're not stressed on top of everything else.
Learn more about this service
All home care services in Cromwell
24 Hour Care near Cromwell
No sales pressure. We'll tell you straight if we're not a fit.
Private Duty Aides — Cromwell, CT
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